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Norwegian Cruise Line’s cancellation policy for 2023 offers flexibility and peace of mind for travelers. It’s important to note that cancellation fees increase the closer you get to the departure date. Additionally, if Norwegian Cruise Line cancels your cruise, you will receive a full refund or have the option to rebook. For more detailed information and to stay up to date with the latest policies, visit Norwegian Cruise Line’s official website.
Sailings Not Yet Suspended
Arrival at the Cruise Terminal For your comfort and convenience, we recommend that guests arrive at the cruise terminal no earlier than one (1) hour prior to the scheduled embarkation time printed on your cruise documents. Norwegian Cruise Line cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise including any and all land arrangements made through Norwegian Cruise Line. An expectant mother's application for passage must be accompanied by a medical certificate establishing her due date and fitness to travel. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase.
The Haven suite guests
Land add-ons - The land add-on cancellation does not start until 60 days prior to the cruise. Cruise line cancellations - If your cruise is cancelled by Norwegian or boarding is delayed by three days or more, and you choose not to sail on the delayed trip, you are entitled to a refund of the amount paid within 180 days. Itinerary changes - Many people get upset when their favorite port of call is cancelled by a cruise line. As noted, this can happen for several reasons, such as strikes, lockouts, stoppages of labor, riots, weather conditions, and mechanical difficulties. Under your cruise contract, Norwegian Cruise Line has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice.
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If I cancel a reservation using Peace of Mind can I use my FCC to rebook the same sailing?
Therefore, any arrangements made by or for passengers either before boarding the ship or whenever disembarking entirely from the ship are at the passengers' own risk. Passengers going ashore on their own are responsible for reboarding the ship prior to departure from port. Any liability for loss or damage to personal baggage is in accordance with the Guest Ticket Contract provisions. Passengers' baggage and property are transported, stored and handled at owners' risk at all times. A passenger under 18 years of age must be accompanied in the same or connecting stateroom by a passenger 21 years or older who expressly agrees to be responsible for the under 18 passenger throughout the cruise.
Refunds are not issued for unsailed days if a passenger chooses to leave a sailing that has already commenced. For those passengers with active bookings that have not yet been cancelled by Norwegian Cruise Line, the company's new "Peace of Mind" program provides a number of options for cancelling or postponing your voyage, though these depend largely on your sail date. These deposit amounts apply to standard cabins, with suites having higher deposits and different payment schedules. Norwegian Cruise Line also offers the flexibility to modify your reservation, subject to availability and any applicable fees. Whether you need to change your travel dates, upgrade your stateroom, or make adjustments to your itinerary, Norwegian Cruise Line strives to accommodate your needs.
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Travel insurance can cover a wide range of situations, such as illness, injury, or other personal emergencies. It is crucial to carefully review the terms and conditions of the insurance policy to understand what is covered and any potential limitations or exclusions. To provide an example, if you have booked a standard cruise with Norwegian Cruise Line, you may be eligible for a full refund if you cancel your reservation at least 120 days before the departure date. However, if you cancel between 119 and 56 days before the departure date, you may be subject to a cancellation fee. It is important to review the specific cancellation policy for your booking to understand the fees and deadlines that apply. Norwegian Cruise Line shall not be responsible for failure to adhere to published arrival and departure times for any of its ports of call.
Additional 10 Percent FCC
Norwegian Cruise Line has recently implemented new refund rules to provide more flexibility and peace of mind for travelers. Under the updated cancellation policy, guests can cancel their cruise up to 15 days before the departure date and receive a full refund in the form of a Future Cruise Credit. This credit can be used towards a future Norwegian Cruise booking within one year of the original sail date. Additionally, if the cruise is canceled by the cruise line, guests have the option to receive a refund or a 100% Future Cruise Credit.
I am booked on a Sixthman full ship chartered cruise, can I use an FCC?
This can provide added protection and financial coverage in the event of unforeseen circumstances. Coupons can be combined with future cruise credits and other discounts, but any promotions attached to the canceled booking will not be carried over to new reservations. Passengers who used future cruise credit to book one of these canceled sailings will see the full amount of the credit refunded to their Latitudes account within seven days. Norwegian Cruise Line, known for its exceptional service and diverse itineraries, has a cancellation policy that is designed to balance the needs of the passengers with the operational requirements of the cruise line. By familiarizing yourself with these policies, you can make informed decisions and ensure a smooth sailing experience.
Can I make a new booking before I receive the future cruise credit for a cancelled booking?
All rates and information in this brochure were in effect at time of printing and are subject to change. Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full.
Here is an overview of Norwegian Cruise Line’s (NCL) cancellation policy and what it means for cruisers. Work, health, or any number of other things can pop up and change our plans, but no one wants to waste their hard-earned vacation money, regardless of the reason. Norwegian Cruise Line also reserves the right to change its itinerary whenever advisable or necessary which may cause all or any part of a tour, program or other service provided by independent third parties to be changed or abandoned. In this case, Norwegian Cruise Line will not be responsible for any losses or expenses caused by reason of such changes or abandonment. Passengers wanting a full monetary refund of 100 percent of all fares paid had to request this directly from Norwegian. Cruise Critic took a look at refund policies for Norwegian Cruise Line to break down everything cruisers need to know about their upcoming voyage.
Those purchasing policies that include "cancel for any reason" coverage can file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full amount of your booking. If you are not sure about what this all means for your cruise vacation, including the finer print of the terms and conditions, there are many benefits to booking with a travel agent. They can help navigate the the technicalities of the deposit, payment and cancellation policies. Additionally, it is essential to consider the importance of travel insurance when booking a Norwegian Cruise Line trip. Travel insurance can provide peace of mind and financial protection in case unexpected events, such as illness or unforeseen circumstances, force you to cancel your cruise. It is recommended to carefully review the coverage offered by different insurance providers to ensure it aligns with your needs and provides adequate protection.
One of the key aspects of the Norwegian Cruise Line cancellation policy is the timeline for cancellations. It is important to note that the cancellation policy varies depending on the type of cruise you have booked, such as a standard cruise or a group booking. For standard cruises, you generally have the flexibility to cancel your reservation without any penalty up to a certain number of days before the departure date.
No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line.
Passengers on canceled sailings will receive full refunds to their original forms of payment, along with a coupon for 10 percent off a future sailing departing through 2022 (if a 10 percent coupon was not already received under a previously canceled sailing). This temporary policy returns to "normal" for voyages departing from April 1, 2021 and beyond. At that point, no penalty is assessed for voyages cancelled at least 120 days prior to sailing.

Norwegian Cruise Line cannot be responsible for the financial condition or integrity of any travel agent utilized by you. If you're booked with Norwegian, cancellation policy and refund information can be found below, including the windows in which you can cancel and how much of the overall cost you can expect to be returned to you. For cruisers who have had their active reservation cancelled by Norwegian, the company will automatically provide a Future Cruise Credit (FCC) equivalent to 125 percent of the total fare paid. To request a cancellation and receive a refund, it is crucial to follow the proper procedures outlined by Norwegian Cruise Line. This typically involves contacting the cruise line directly or your travel agent, depending on how you made the booking.
Therefore, it is always recommended to review the specific terms and conditions applicable to your booking before making any decisions. For sailings departing April 1, 2021, and beyond, passengers who booked flights through the line will only receive a full refund if they cancel more than two months prior to the sailing date. They will forfeit 75 percent of the flight cost if the cruise is canceled within the window of one to two months before sailing, and the full amount will be lost if canceled fewer than 30 days out. Due to recent public health events that have halted cruise operations and heightened concerns about travel, Norwegian has voluntarily suspended operations.
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